Services

Consolidated Insurance Brokers differentiates itself from other brokers by building lasting client relationships and leveraging its strong links with insurers to deliver independent unparalleled client service and individual attention.

Our long-standing reputation in the local industry, has given as the strength to negotiate with insurers on your behalf, at the most senior levels, tailoring beneficial programs and products that suit individual needs. By so doing, this has enabled us to specialise in arranging covers for the most unforeseeable events in addition to the more regular covers. We also consider personal service to be very important, together with a continuing review of clients' policies. To ensure a client's Insurance program does not fall behind requirements. This is achieved through clients enjoying the following services, appointment, introduce a senior member of our team who will be responsible for all your Insurance needs, and who will be on call at any time to deal with any problems that may arise.

Personal Contract

This ensures that clients have personal service at all times, and only one account handler will be their main contact. We will at the time of appointment, introduce a senior member of our team who will be responsible for all your Insurance needs, and who will be on call at any time to deal with any problems that may arise.

Register of Insurance

A register of Insurance is provided to clients, which gives brief details of what each policy covers and on what basis the Insurance has been arranged. The register helps in saving time on referring back to the policy documents to know what is been covered. The client updates the register semi-annually as deemed necessary.

Renewal Meetings

As per the Insurance Act, Policies are renewable annually, thus as an added advantage, we review a clients Insurance program to ensure that they enjoy the benefit for any changes in the Insurance market. We usually arrange renewal meetings before due dates and discuss with clients any changes they may wish to make.

Periodic Surveys

Surveys are carried out periodically on clients' premises to ensure they are not inadvertently contravening any conditions of their policies. These surveys also ensure Insurance's are kept under constant review, and loss prevention recommendations are up to date.

Premiums

This involves the premium rates that brokered to us to the market. Our team of professionals checks all premium calculations from Insurers and the person handling your account verifies each aspect before advising you the client. This saves the client time and inconvenience in checking and querying incorrect figures.

Claims Handling

This is the true test of any insurance policy. In the event of a claim arising we will provide all necessary assistance to bring the claim to a satisfactory conclusion. We also endeavor to monitor and check clients' claims for any patterns that may be prejudicial to clients' interests.

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